Terms of Service

1. Agreement

These terms are between you and Infora Softwares Private Limited. By creating an account you accept them. If you do not agree, please do not use Friendli.

2. Who may use Friendli

You must be 18 years or older. You must provide accurate information, and you may hold only one account. You are responsible for what happens on your account, so keep access to your phone number secure.

3. Coins

• Coins are a virtual, prepaid credit used inside Friendli. They are not money, not a deposit, and carry no value outside the app.
• Coins are not transferable between accounts and cannot be exchanged for cash by regular users.
• Calls are charged per minute at a rate shown before you connect. If your balance reaches zero during a call, the call ends.
• Coin prices and call rates may change. Changes never affect coins you have already bought.
• Purchases are generally final — see our Refunds & Cancellations policy.

4. Creators

Creators receive a share of the coins spent on their calls. Becoming a creator requires completing identity and face verification, and payouts require a PAN because Indian tax law obliges us to withhold tax at source where applicable. Creators are independent users of the platform, not employees or agents of Infora Softwares Private Limited. Earnings are subject to our commission, applicable tax withholding, and successful verification.

5. How you must behave

Our Community Standards form part of these terms. In short: no nudity or sexual content, no harassment, no impersonation, no illegal activity, no spam, and nothing involving anyone under 18. We may end a call, suspend an account, or permanently ban a user who breaks these rules.

6. Moderation and enforcement

To keep people safe we use a combination of user reports and automated safety checks. Where a serious violation is detected during a live call, that call may be ended immediately and the account suspended pending review. If you believe an enforcement decision was wrong, you may appeal by contacting support.

7. Content and intellectual property

You keep ownership of the photos and content you upload. By posting them you give us a limited licence to host and display them for the purpose of operating Friendli. The app itself, its name, and its design remain ours.

8. Availability

We work to keep Friendli running, but we do not promise uninterrupted service. We may change, suspend or discontinue features. Where a change materially reduces what you have paid for, we will act reasonably and fairly.

9. Liability

Friendli connects people; we do not vet users beyond the verification described here, and we are not responsible for how anyone behaves. To the fullest extent Indian law permits, our total liability to you is limited to the amount you paid us in the three months before the claim. Nothing here excludes liability that cannot lawfully be excluded.

10. Ending your account

You may delete your account at any time — see Delete your account. We may suspend or close an account that breaches these terms. Unspent coins are forfeited when an account is closed for a breach.

11. Governing law

These terms are governed by the laws of India. The courts at Nellore, Andhra Pradesh, India have exclusive jurisdiction over any dispute.

12. Contact